Free visual inspection and a written scope of work before any mitigation begins - photos, moisture readings, and drying logs go in your claim file
The scope we write is the scope we bill. Anything new gets shown to you, in writing, before we touch it.
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AfterDamage Restoration Before & After in Redmond, WA
We’ve restored over 12,000 homes since 2011, and every job started with a written price and ended with a photo record. In Redmond, where the Sammamish River valley holds moisture against slab foundations and east-facing slopes see microclimate pooling after Pacific storms, the damage patterns are specific. The results should be too. Here’s what documented restoration looks like room by room, number by number.
Recent Transformations
Water Damage Restoration: Saturated Crawl Space in Education Hill
The homeowner in Education Hill noticed a musty smell three days after a wind-driven rain event overwhelmed the perimeter drain. We found 2.3 inches of standing water, rim-joist moisture content at 34% (dry standard: 12%), and saturated R-19 fiberglass batting that had collapsed against the vapor barrier. Our crew extracted the water, removed the compromised insulation, and deployed a Dri-Eaz Revolution LGR dehumidifier paired with Phoenix 200 MAX air movers to establish vapor pressure differential, the force that pulls moisture from wood into the drier air stream. Daily psychrometric data, temperature, relative humidity, and specific humidity, went into the drying log delivered to the adjuster. Tertiary drying, the final phase where hidden bound water releases from dense materials, took four additional days. The crawl space hit 11% wood moisture content on day six. We replaced the insulation, sealed the vapor barrier at seams, and left a photo record of every stage. Haven Standard, Clause 1: the $4,200 scope was written and signed before the first air mover switched on.
Mold Remediation: HVAC Contamination in Overlake Townhome
An Overlake townhome developed persistent respiratory symptoms in one bedroom after a summer condensate line backup the owner hadn’t noticed. We scoped the HVAC with a borescope and found Cladosporium and Penicillium growth on the supply plenum and first three feet of flex duct, with spore counts inside the system at 18,000 CFU/m³ versus 1,200 CFU/m³ ambient. The bedroom itself tested clean, the mold was traveling, not settled. We contained the unit with negative air pressure, removed the contaminated flex duct, HEPA-vacuumed the plenum, and applied an EPA-registered antimicrobial to all interior surfaces. Post-remediation verification sampling showed 900 CFU/m³. The $2,850 scope included new duct installation, and the written price held even when we found an additional six feet of compromised trunk line that the initial borescope missed. That’s Haven Standard, Clause 1. No surprises, no scope creep.
Fire & Smoke Damage Restoration: Kitchen Protein Fire in Redmond Ridge
A Redmond Ridge homeowner burned a pan of chicken thighs, extinguished the flames quickly, and assumed the damage was minimal. Protein fires are deceptive, the residue is nearly invisible but bonds aggressively to surfaces and releases sulfur compounds that standard cleaning won’t touch. We tested with a protein-specific chem sponge and found contamination on the ceiling, upper cabinets, and inside the HVAC return. Thermal fogging with a solvent-based deodorizer would have driven residue deeper. Instead, we used hydroxyl generators and sealed HEPA air scrubbers for 72 hours, then cleaned all surfaces with alkaline cleaners formulated for protein soils. The $3,400 scope covered cabinet interiors, the HVAC duct run, and ozone treatment of porous contents. Air quality clearance testing confirmed total volatile organic compounds below 500 µg/m³. The photo record showed the chem-sponge results, the equipment placement, and the final white-glove inspection.
Storm & Disaster Restoration: Multi-Room Flood in Downtown Redmond Condo
A downtown Redmond condo took water through a failed roof membrane during a November atmospheric river, 4.2 inches in 48 hours per Sea-Tac records. The unit below had Category 3 water in the bedroom, hallway, and kitchen, with drywall saturation to 24 inches and vinyl plank flooring that had trapped water against the concrete slab. We set up containment to protect the unaffected units, extracted standing water, and removed the non-salvageable drywall and flooring per IICRC S500 standards. The slab required extended drying with Injectidry panel systems to create negative air pressure and pull moisture from the concrete matrix. Daily moisture logs tracked slab relative humidity from 97% to 78%, the threshold for safe rebuild. The reconstruction scope, $18,700, was written separately from the $6,200 mitigation. Two prices, two signatures, no confusion. The 365-Day Done Right Promise covers both phases.
Sewage Cleanup: Backup in Sammamish Valley Ranch Home
A Sammamish Valley ranch home on septic experienced a pump failure during a holiday weekend, sending raw sewage through a basement bathroom and into an adjacent finished room. We arrived within 90 minutes of the call, the live dispatcher had already alerted the crew to Category 3 protocols. Surface water tested positive for E. coli and Enterococcus. We removed the vanity, toilet, vinyl flooring, and 24 inches of drywall, then applied a hospital-grade disinfectant with a 10-minute dwell time per EPA List K requirements. The concrete slab was sealed with an antimicrobial after drying. The bathroom rebuild, new fixtures, tile, and restored drywall, was scoped at $7,800 and scheduled after the health department clearance. The photo record included pre-demolition contamination shots, disinfectant application timestamps, and post-rebuild completion. Direct adjuster coordination meant the homeowner paid the deductible only.
Reconstruction & Cleanup: Post-Mitigation Kitchen Rebuild in Bear Creek
A Bear Creek home’s kitchen required full gutting after a refrigerator supply line failed during a two-week vacation, 14 days of uncontrolled water at 40 PSI. Mitigation removed cabinets, drywall to the ceiling, and the subfloor in a 12-by-14-foot area. The reconstruction scope was a separate, written price delivered after our project manager measured, selected matching materials, and scheduled the trade sequence. No same-day promises, reconstruction is scoped like a remodel because it is one. The $14,200 scope included custom-matched cabinetry, quartz countertop replacement, and luxury vinyl plank flooring to match the undamaged adjacent rooms. Each trade, electrical, plumbing, cabinet install, finish carpentry, was photo-documented at rough and final. The 365-Day Done Right Promise was signed at completion, not mentioned and forgotten.
Want Results Like These?
Every project here started with a phone call to a live person, not a voicemail tree, and a crew that arrived with background-checked, uniformed technicians and a written price before any work began. If you’re comparing estimates, bring any competitor’s written quote. We’ll review it at no charge, Haven Standard, Clause 1 applies to second opinions too. Call (425) 689-8468 now. Alicia Brennan and the team at DryMark Restoration Redmond have served this market since 2011, and we’re independently owned and operated under The Haven Standard, not a franchise, never have been.
Written by Alicia Brennan, Owner at DryMark Restoration Redmond, serving Redmond, WA since 2011.